Refund Policy
Effective Date: 15 April 2026
At AR Web Solutions, we are committed to delivering high-quality digital services and maintaining transparency with our clients. This Refund Policy outlines the terms and conditions under which refunds may be issued.
1. General Policy
Due to the nature of digital services, payments made for services are generally non-refundable once the project has been initiated or work has commenced.
By engaging our services, you acknowledge and agree to this policy.
2. Eligibility for Refunds
Refunds may be considered only under the following circumstances:
- The project has not yet been started
- Failure to deliver services as per the agreed scope
- Project cancellation within the mutually agreed initial timeframe
All refund requests are subject to review and approval.
3. Non-Refundable Services
The following are strictly non-refundable:
- Completed or delivered projects
- Domain registration, hosting, and third-party services
- Purchased themes, plugins, or software licenses
- Customized design or development work once approved by the client
4. Partial Refunds
Partial refunds may be granted at our discretion based on the amount of work completed:
- Work already completed will be charged proportionally
- Remaining balance (if any) may be refunded
5. Payment Terms & Milestones
To ensure clarity and smooth workflow, all projects follow a milestone-based payment structure:
- Advance Payment: 30%–50% upfront payment is required before the project begins
- Milestone Payments: Payments are divided into phases based on project progress and deliverables
- Final Payment: The remaining balance must be cleared before final delivery, deployment, or transfer of ownership
- Payment Delays: Delayed payments may result in project suspension or delivery delays
All payment terms are agreed upon prior to the start of the project and documented in a formal agreement or proposal.
6. Cancellation Policy
- Clients may request cancellation before the project starts for a full refund
- Once work has begun, cancellation may only qualify for a partial refund
- No refunds will be issued after final delivery or project completion
7. Refund Process
To request a refund, please contact us with the following details:
- Project name or reference
- Reason for the refund request
Contact Email: [your email]
We will review your request and respond within 5–7 business days.
8. Chargebacks & Disputes
We encourage clients to contact us before initiating any chargebacks or disputes. Unauthorized chargebacks may result in service suspension and legal action if necessary.
9. Changes to This Policy
We reserve the right to update or modify this Refund Policy at any time. Any changes will be posted on this page with an updated effective date.
10. Contact Us
If you have any questions regarding this Refund Policy, please contact us:
- Email: infoaboutaliraza@gmail.com
- Phone: +92 3374173403
AR Web Solutions is committed to fair, transparent, and professional business practices.
